sincere: DGM: Lenalee's back to the viewer (getifoff)
Kay ([personal profile] sincere) wrote2005-02-14 02:47 pm

Verbatim quote of a post I made in Fuitadnet's forums

HAPPY VALENTINE'S DAY, and HAPPY ONE MONTH ANNIVERSARY OF THIS THREAD. In case anybody's wondering, no, I still haven't heard a single word about my refund. Sometimes it's nice to know that somebody cares and that intelligent, competent human beings have your money in hand. If I ever wanted to flush money down the toilet again and get treated like I myself had crawled out of the toilet, I would totally pay for Fuitadnet service again.

Seriously, what the hell is going on with these people? Is Kumar done with his month of sick leave? Has switching CEOs left the employees drooling and institutionalized, unable to take care of their responsibilities, the way they apparently were in the first week of the switch? Are they waiting for some mythical Monday wherein the sun will burn out and they'll be absolved of their responsibilities, since all human life will die out? If it's not one excuse, it's another, and if it's not any excuse at all, it's only because I'm being totally ignored. If you were a real company, one with a phone number and an actual way to contact someone with authority or report customer abuse, this would be inexcusable as well as a blatant attempt to rip innocent people off. I would love to contact the new CEO and share the story, but I can't trust the competence of ANYONE involved in this joke of an organization anymore.

It has been one month and one week since my refund request was essentially flushed down the toilet with my money, my respect for Fuitadnet, and my good nature, and I have not heard from a single person since then.

This is disgusting, I'm sorry.

And I will not shut up until I get my money back, if I have to complain until long after my original account would have been closed anyway. I'm not going to take this crap.

--Kay

And the moral, my Livejournal friends, is to never, ever give money to fuitadnet.com.

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